Privacy Policy & Data Protection
Your trust is our utmost priority. This document outlines how BnaGo collects, utilizes, safeguards, and respects your personal data, including complete adherence to Google OAuth 2.0 and Google API Services User Data Policies.
Google API Services User Data Policy & Limited Use Disclosure
Mandatory compliance with Google's OAuth 2.0 User Data Guidelines
BnaGo's use and transfer to any other app of information received from Google APIs adheres to the Google API Services User Data Policy , including the Limited Use requirements.
- We ONLY access basic identity scopes: name, email address, profile avatar, and unique Google ID.
- We DO NOT access Gmail, Google Drive, Google Contacts, Google Calendar, or other sensitive personal storage.
- Your Google user data is NEVER sold, leased, or transferred to third-party data brokers or advertising platforms.
- We DO NOT use your Google data to train artificial intelligence or machine learning models without your explicit consent.
- Human staff and contractors cannot view your Google data except for critical security investigations or when explicitly authorized by you for customer support.
1 Introduction & Scope
Welcome to BnaGo. We operate an integrated digital platform encompassing retail commerce, wholesale merchant stores, a reseller affiliate network, and a freelance gig marketplace. This Privacy Policy applies to all users, visitors, buyers, sellers, and freelancers accessing our services through web browsers and mobile applications.
2 Information We Collect
We collect information to provide, maintain, optimize, and protect our services. This includes:
A. Account Information
Your name, email address, phone number, username, hashed password, physical delivery addresses, and business store details (for merchants and resellers).
B. Google OAuth 2.0 Data
When you select "Continue with Google", we receive your verified Google Name, Email, Profile Picture URL, and Provider ID to seamlessly set up and authenticate your account.
C. Transaction & Order Details
Records of products purchased, freelance gigs ordered, delivery invoices, and payment receipts. We never store raw credit card numbers or banking PINs.
D. Device & Log Information
IP address, browser type, device identifiers, referral URLs, and activity timestamps used strictly for security monitoring and preventing fraudulent transactions.
3 How We Use Your Information
- Identity Authentication: To authenticate your identity, provide 1-click passwordless logins, and ensure account security.
- Fulfillment: To deliver physical orders, execute freelance services, and process reseller commissions.
- Customer Support: To respond to support tickets, hotline inquiries, and dispute settlements.
- Security & Fraud Prevention: To detect unauthorized account logins, abuse, spam, and illicit transactions.
- Service Notifications: To send transactional emails, SMS notifications, and delivery status alerts.
4 Data Sharing & Third-Party Disclosure
We do NOT sell, rent, or trade your personal information. Data is only shared under strictly controlled circumstances:
• Logistics & Delivery Partners: Delivery name, phone number, and address are shared with verified couriers solely to fulfill product deliveries.
• Payment Gateways: Payment gateways (bKash, Nagad, Rocket, Bank Transfer) securely handle transaction handshakes under bank-grade encryption.
• Legal Mandates: If required by valid law enforcement requests or statutory judicial orders.
5 Your Rights & Account Deletion
You retain complete ownership of your personal data. You have the right to access, export, modify, or permanently delete your account at any time.
- Delete BnaGo Account: Log in and visit your Profile Settings to export data or permanently delete your account.
- Revoke Google App Access: You can disconnect BnaGo from your Google account anytime via Google Account Security Settings .
6 Contact Our Data Protection Officer
If you have questions, privacy requests, or wish to exercise your data rights, please contact us:
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